The optimisation process prevents the over-payment and unnecessary over-provisioning of tariffs that will not always be fit-for-purpose at an individual level.

Fundamentally, the process of optimisation determines if a change of tariff would result in a decrease cost to the Client. 

It factors in:

·       Zero-use items 

·       Starters & Leavers

·       Devices in Hiatus.

·       Usage profiling

Bench marking is then used to monitor call and usage patterns to identify trends that can be used in tariff negotiations.