Telecoms Resources

Ofcom Issue £2.7m fine to EE for Billing Errors

UK telecoms regulator, Ofcom, issues significant fine to mobile network operator, EE, for overcharging tens of thousands of customers. The £2.7m penalty follows an Ofcom investigation into EE over two billing discrepancies due to the company’s ‘carelessness and negligence’ over billing practices. The first, impacting 32,145 customers and resulting in an overcharge of around £245,700,…

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Temis are now ISO certified

We are delighted to announce that we have achieved the internationally recognised ISO 9001 and ISO 27001, establishing it as one of the leaders in its field. Temis has now earned the right to display the coveted British Assessment Bureau ISO 9001 and ISO 27001 certification mark to demonstrate its conformance to the standards. ISO…

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What is Telecom Expense Management?

Telecom Expense Management Simply put, Telecom Expense Management (TEM) is about the control and optimisation of costs across a complete portfolio of telecoms charges such as – rental, call, text, equipment and data usage charges via mobile or fixed line services. TEM leads to a substantial reduction in overall telecoms cost on an on-going basis.…

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Personal Reports

TEMIS has developed a personal reporting system upgrade to our current telecom management services! Using web technology to drive a front-end we are now able to automatically send every employee, monthly,  a summarised report, including attached detailed report for further drill-down information if and when required!   Questions you may be asking Why would a…

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Telecom Management

Telecommunications is one of the largest and poorly managed spend categories at nearly all companies. 85% of telecom invoices are not audited although 7-12% of all charges are in error!   Since the early 1990’s, TEMIS has experience assisting companies in developing their telecom infrastructures whilst matching the needs of the operational aspect of the…

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